Datenschutz

The following information provides an overview of what happens to your personal data when you visit our website.

Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice.

The data protection officer of the Staatstheater am Gärtnerplatz can be contacted at datenschutz@gaertnerplatztheater.de.

The Staatstheater am Gärtnerplatz takes data protection very seriously and treats your personal data confidentially and in accordance with the applicable data protection regulations.

Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes your name, email address, address or telephone number, but also data about your interests, hobbies or which websites you have visited. Personal data is only collected, used and passed on by the provider if this is permitted by law or if the user consents to the collection of data.

WEBSITE

Thank you for your interest in our online services. The website of the Staatstheater am Gärtnerplatz is operated in accordance with the legal provisions of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Personal data of all users is treated with appropriate care and restraint (Art. 4 of the GDPR).

According to Art. 13 of the EU General Data Protection Regulation (GDPR), we are obliged to inform you about the processing of your personal data by the Staatstheater am Gärtnerplatz. This privacy policy is intended to explain the purpose and scope of the collection and use of personal data when visiting this website and how you can prevent such data from being collected.

Personal data is collected and used exclusively for the purpose of enabling you to use the website and its services.

The content of the Staatstheater am Gärtnerplatz website has been compiled with the greatest possible care. Nevertheless, the Staatstheater am Gärtnerplatz cannot guarantee that the information contained therein is free of errors and accurate. All information represents the latest information available at the time of publication. Liability for the topicality, correctness and completeness of the data is excluded. This also applies to all other websites referred to via hyperlinks.

All rights reserved. All content, text, images, graphics, audio and video files on the website of the Staatstheater am Gärtnerplatz are protected by copyright and other protective laws. The content of the website may not be copied, distributed, modified or made accessible to third parties for commercial purposes. Some content is also subject to third-party copyright.

ACCESS DATA / SERVER LOG FILES

When you visit the website, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called server log file.

The following information is collected and stored until it is automatically deleted:

Name and URL of the accessed website/file
Date and time of access
IP address and the requesting provider
Browser type, version and operating system of the user
Website from which access is made (referrer URL)

Under no circumstances do we use the data collected to draw conclusions about your person. The legal basis for data processing is Art. 6 Abs. 1 S. 1 lit. f DSGVO.

TYPE, SCOPE AND PURPOSE OF THE COLLECTION OF PERSONAL DATA

In general, it is possible to use our website without providing personal data.

We require personal data for certain services. If you wish to use these services, you must first decide whether you wish to provide us with your data. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 (1) (a) GDPR on the basis of your voluntary consent.

If you have any questions, we offer you the option of contacting us using a form provided on the website. A valid email address is required so that we can respond to you. Further information is voluntary. The personal data collected by us for the use of the contact form will be automatically deleted after your request has been processed.

We will process the personal data you provide via our website exclusively for the specified purpose. Personal data collected via our website will not be transferred to third parties. Notwithstanding this, personal data will only be transferred to state institutions and authorities entitled to receive information within the scope of legal disclosure obligations, or if we are obliged to disclose information by court order (Art. 6 Abs. 1 S. 1 DSGVO).

The personal data collected for the purchase of tickets via our ticket exchange is stored and processed on our web server and thus in a controlled, secure server environment. Please note the information on the security of your personal data.

All personal data collected for the purchase of tickets and subscriptions is stored and processed by the Central Service of the Bavarian State Theatres. Please note the separate data protection information.

SECURITY OF YOUR PERSONAL DATA

The Staatstheater am Gärtnerplatz protects your personal data from unauthorised access, unauthorised use or disclosure. To this end, your personal data is encrypted using SSL (Secure Socket Layer) and TLS (Transport Layer Security) protocols when transmitted to the Staatstheater am Gärtnerplatz servers via our website. You can recognise this by the closed padlock symbol in your browser line and by the fact that this line begins with “https:”.

Furthermore, the Staatstheater am Gärtnerplatz stores your personal data in a controlled, secure server environment that prevents unauthorised access and publication.

COOKIES

We use cookies on our website. These are small text files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. The cookie stores information that is related to the specific device used. Personal data is not stored in cookies.

The use of cookies serves, among other things, to make the use of our website more pleasant for you. For example, we use so-called session cookies so that your device recognises that you have already visited individual pages of our website. These are automatically deleted after you leave our website.

In addition, we use temporary cookies to optimise user-friendliness, which are stored on your device for a specific period of time. If you visit our site again within an hour, it will automatically recognise that you have already been here. Such cookies are used, among other things, to control animations on our website.

The data processed by cookies is necessary for the purposes mentioned above in order to safeguard our legitimate interests and those of third parties in accordance with Art. 6 Abs. 1 S. 1 lit. f DSGVO.

Most browsers automatically accept cookies. You can influence the use of cookies and prevent them by adjusting your browser settings accordingly. You can still use all the functions of our website to their full extent even if you have deactivated the use of cookies in your browser. However, please note that this will limit the ease of use.

analytical tools

This website uses the open source web analytics service Matomo. Matomo uses technologies that enable cross-page recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of this website is stored on our server. The IP address is anonymised before storage.

With the help of Matomo, we are able to collect and analyse data about the use of our website by website visitors. This enables us to find out, among other things, when which pages were viewed and from which region they came. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 Abs. 1 lit. f DSGVO. The website operator has a legitimate interest in the anonymous analysis of user behaviour in order to optimise both its website and its advertising. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 Abs. 1 lit. a DSGVO und 25 Abs. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

We use IP anonymisation for analysis with Matomo. This means that your IP address is truncated before analysis so that it can no longer be clearly assigned to you.

We host Matomo exclusively on our own servers, so that all analysis data remains with us and is not passed on.

INTEGRATION OF THIRD-PARTY SERVICES AND CONTENT

Third-party content, such as videos from YouTube, functions of the Spotify music service, map material from Google Maps, etc., may be integrated into this website. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore necessary for the display of this content. We endeavour to use only content whose respective providers use the IP address solely for the delivery of the content. However, we have no influence on whether third-party providers store the IP address for statistical purposes, for example. As far as we are aware of this, we inform users in advance.

If you have a YouTube account and are logged in, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 Abs. 1 lit. f DSGVO.

YouTube is a site operated by Google. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Further information on the handling of user data can be found in YouTube's privacy policy.

This site uses the Google Maps map service via an API. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Google Maps is used in the interest of an appealing presentation of our online offerings and to facilitate access to the venues listed on our website. This constitutes a legitimate interest within the meaning of Art. 6 Abs. 1 lit. f DSGVO.

The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For more information on the handling of user data, please refer to Google's privacy policy.

Separate information on the Gärtnerplatztheater's Facebook page can be found here.

The provider of Spotify functions is Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden. You can recognise Spotify plugins by the green logo on this website. An overview of Spotify plugins can be found at: https://developer.spotify.com.

If you click on the Spotify button while logged into your Spotify account, you can link the content of this website to your Spotify profile. This allows Spotify to associate your visit to this website with your user account.
Please note that when using Spotify, Google Analytics cookies are used so that your usage data can also be passed on to Google when you use Spotify. Spotify is solely responsible for this integration. As the website operator, we have no influence on this processing.

Spotify's privacy policy can also be found here.

Mailings

The newsletter provides you with general information about the Gärtnerplatztheater and our offerings.

To receive the newsletter, all you need to do is provide an email address. If you would like to receive the newsletter, we need a valid email address from you to which we will send a so-called opt-in email. By clicking on the link contained therein, the owner confirms that they have subscribed to the newsletter and the dispatch is activated (express consent in accordance with Art. 6 Abs. 1 S. 1 lit. a DSGVO). The provision of further data is voluntary. This data is used only for the dispatch of the newsletter and is not passed on to third parties.

Click here to subscribe to our newsletter.

When you open our newsletter, usage data such as opening and click rates are collected using so-called tracking pixel image files. This data is evaluated in pseudonymised form and exclusively for statistical purposes in order to further optimise our newsletter. The collection and processing of usage data is carried out by the email marketing provider spiritec GbR Munich.

You can revoke your consent to the storage of data, your email address and its use for sending the newsletter at any time. You can revoke your consent via a link in the newsletters themselves, on the website or by sending a message to internetredaktion@gaertnerplatztheater.de.

marketing purposes

We will only use your personal data transmitted via our website and the web shop of the Bavarian State Theatre's central ticket office for marketing or advertising purposes if you give us your permission to do so or if this complies with legal regulations. You can give your permission when ordering or purchasing tickets via opt-in or when subscribing to our newsletter. Once you have given your permission, we will use your previous purchases to inform you about offers that may be of interest to you. In addition to programme information, this also includes advance and background information about your specific visit to our theatre.

You can object to the use of your personal data for marketing or advertising purposes at any time. You can object by clicking on the unsubscribe link in an email or by sending an informal email to marketing@gaertnerplatztheater.de.

You are also welcome to object by post:
Staatstheater am Gärtnerplatz
Marketingbüro
Gärtnerplatz 3
80469 München

STORAGE AND TRANSFER OF YOUR DATA

TO WHICH RECIPIENTS IS YOUR PERSONAL DATA DISCLOSED?

Access to your data will be granted to those entities that require it in order to fulfil their contractual obligations (sales offices of the central ticket sales department, joint subscription office for the Bavarian State Theatres, payment office and accounting department for processing and monitoring payments).

Service providers and vicarious agents employed by us may also receive data for this purpose. These are services for optimising and updating the website, printing companies commissioned to print and send annual brochures, programmes or invitations and important information. Our service providers and vicarious agents process your personal data on a regular basis in accordance with our instructions. They are obliged to comply with data protection regulations by concluding a contract for order processing.

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically possible.

HOW LONG WILL YOUR PERSONAL DATA BE STORED?

We process and store your personal data only for as long as is necessary to fulfil our contractual and legal obligations.

If the data is no longer required for the fulfilment of contractual and legal obligations, it will be deleted after the expiry of the retention periods specified in budgetary and tax law. The retention and documentation periods specified there are up to ten years.

ON WHAT LEGAL BASIS IS YOUR PERSONAL DATA PROCESSED?

The processing of your personal data is also based on our legitimate interests (Art. 6 Abs. 1 Buchst. f DSGVO). If the processing is based on a balancing of interests, we are obliged to disclose the legitimate interests we pursue. We have a legitimate interest in processing personal data in order to ensure the following: assertion of legal claims and defence in legal disputes, provision of services (e.g. notifying visitors by telephone in the event of a performance cancellation or change), ensuring IT security and IT operations, preventing criminal offences, video surveillance to protect property rights in the box office area and to secure evidence in the event of robberies and fraud offences. In addition, we have a legitimate interest in implementing measures for building and facility security (e.g. access controls), for ensuring property rights, and for business management and the further development of services and products.

This also applies to the processing of your personal data when using our website for informational purposes only, including the use of cookies. We have a legitimate interest in making our website user-friendly and secure (see section Website).

If you have given us your consent to process your personal data for specific purposes, the lawfulness of this processing is based on your consent (Art. 6 Abs. 1 Buchst. a DSGVO).

WITHDRAWAL, CHANGES, UPDATES AND DELETION OF YOUR DATA

Articles 15 to 21 of the DSGVO describe your rights as a data subject. Every data subject has the right to obtain information free of charge in accordance with Article 15 DSGVO about the personal data stored about them, the right to rectification in accordance with Article 16 DSGVO, the right to erasure in accordance with Article 17 DSGVO, the right to restriction of processing in accordance with Article 18 DSGVO and the right to object in accordance with Article 21 DSGVO. In addition, there is a right to lodge a complaint with the competent data protection supervisory authority (Article 77 DSGVO):

Der Bayerische Landesbeauftragte für den Datenschutz
Postfach 22 12 19
80502 München

You also have the right to withdraw your consent to the processing of your personal data at any time. The withdrawal must be declared to the body to which you gave your consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

You have the right to request information from us at any time in accordance with Art. 17 DSGVO about the data stored about you. If you notify us accordingly, the data stored about you will be deleted immediately. However, we would like to point out that certain personal data may only be deleted after a certain period of time due to legal or contractual provisions. In such a case, your data will be blocked in our system until it is deleted.

Please address all requests for information, enquiries or objections regarding data processing to

Staatstheater am Gärtnerplatz
Marketingbüro
Gärtnerplatz 3
80469 München
marketing@gaertnerplatztheater.de

CHANGES TO THE DATA PROTECTION POLICY

The Staatstheater am Gärtnerplatz reserves the right to make changes to our website and to amend this privacy policy accordingly if this becomes necessary due to legal requirements or technical developments. We therefore recommend that you check our website regularly to keep up to date with the latest version of this privacy policy.

If you have any questions or suggestions regarding data protection, please contact our data protection officer: datenschutz@gaertnerplatztheater.de.

For information about the data we have stored about you, please contact: marketing@gaertnerplatztheater.de